While I was working last night, around 2am, a guy called and talked to my manager. Right away she was shooting me funny looks, like she couldn't get a word in edgewise with the guy. Then she just said, "Do you need to print something, or report a crime?"

Apparently, the guy had someone managed to get himself (and his car) locked in a parking lot of another branch; a large parking structure with a gated entrance. He said he'd called the police and they wouldn't come cut the lock because it was private property. He figured he could track down the manager's number by calling another store. Unfortunately, we just didn't have the information he needed. The store was nearly out of our district.

At first, I thought it was a prank, but the guy started getting really pissed off that we couldn't do anything for him. Catherine just kept repeating over and over that all she could do was give him a number for corporate. He was running out of cell phone power and was getting pretty irritable. Finally, he just said "Well, can't someone come down here and pick me up!?"

He actually started demanding that someone drive to the store to get him. My boss finally just said "Look, I'm not sending someone down there in the middle of the night to pick you up. Even if that WAS something we did." Finally, she just told the guy "good luck" and that was pretty much the end of it. I'm pretty sure that's when his cell phone died, because he didn't call back.

There's something terribly funny about pissing off a jerk you'll never meet.